- 9:00 AM, Monday,
November 18th, 2019:
-
- These badasses
deserve an entry. I mean, wow.
-
- So I'm kind of the
king of: "If it saves money, even if it's ridiculously
hard, I'll do it myself." There's no more obvious
example of this than the subtitles you need to release
your movie. Duh, you just write it down. I'm the kid
who literally WROTE THE SCRIPT of The
Breakfast Club, by HAND with a PENCIL (you still owe
it back to me Bryan Foley) and although time
consuming, you can do this yourself. You don't need to
pay someone to do that...
-
- ...except the
people at Rev.com do it for $1 a minute. Not per
minute that it takes, but a minute of your film. So
they'll do the ENTIRE MOVIE (which is
ALL DIALOGUE) for $90.
And they do it in like a day. And they have to deal
with shit like this:
-
-
- Oh GOD that's
funny to me. But their customer service is even
better.
So they had a site redesign and I mistakenly ordered a
transcript instead of captions for the film. Even
after I received it I didn't understand and got all
pissy leaving messages and emails and then right
before they returned my call I saw it was 100% my
mistake. Can't really fault them, can't really get a
discount since, well, they did ALL of the work
already.
They still refunded me 50% back.
!?!?!?!
Stunned. So I uploaded it the correct way and paid my
$92 and then what happens? I have Gary watch the film
and holy fuck now everything is going to be wrong
since I'm completely re-editing the order and captions
work by the FRAME. It's not like a manuscript or
transcript where I could just move it around. I write
to them and leave a message for them to STOP working
(even though it had already been 12 hours and they
seriously turn this shit around in like 1 or 1 1/2
days. I didn't hear from them but had no choice but to
upload the correct file, swipe another $92 and hold my
breath.
They refunded 100% of the first file and called me to
make sure I was happy. Holy SHIT. I'm still
stunned. I cannot thank them enough for their
professionalism, their simple generosity and I am
happy to shout them out on social media and cement
them into The Journey forever...
-
- ...and oh my GOD
I can finally deliver the deliverables tomorrow.
Whew
-
- Adam
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